Frequently asked questions

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FAQ 1

ABOUT THE COMPANY

Arbo, formerly known as LawIQ, is an energy software-as-a-service (SaaS) technology company that provides analytics to the energy production, marketing, transportation (midstream) and trading industries used for decision analysis, business automation, project development, asset optimization, and regulatory affairs management.

Its primary products are liquids digital commerce and gas asset analytics cloud-based platforms. In addition, Arbo offers focused advisory services, API data access, and a variety of data products under the ArboIQ line of business.
Founded as LawIQ in 2015 by Chip Moldenhauer, Arbo is in its sixth year of continuous operations and has grown steadily over the years. It currently maintains over 50 accounts, many enterprise, with market leading midstream pipeline operators, trading houses, producers, and energy focused hedge funds.
Arbo is headquartered in Washington, D.C. and has customer facing teams in Denver, CO and Houston, TX.
Originally LawIQ was focused on enabling essential decisions for customers at the intersection of energy business, strategy, and law. The company’s future growth is now more broadly focused on modernizing (digitally) the workflows and commercial practices for the marketing and transportation of physical energy.

Arbo can be interpreted as short for “arb open” or arbitrage opportunity — variations of the common reference, “open arb,” used in the industry to refer to the pursuit of arbitrage profits or cost savings by capitalizing on price differentials between commodity hubs.

But, the Arbo name was not selected for a literal or functional interpretation. When associated with product benefits and people, the name should evoke progress applying modern data technology to help a traditional industry transform its business practices.

Arbo also represents a commitment to innovate for the next generation workforce that we know takes pride in providing the energy that fuels lives and economies around the world.

Arbo envisions modernizing energy commerce and its business interconnections with infrastructure.

We pursue this vision by developing technology that drives more efficient workflow and business practices, builds a collaborative commerce ecosystem, and facilitates transactions between counterparties in the physical markets — all of which will lead to more marketplace access and transparency and better utilization of current and future infrastructure.

To develop a digital platform that automates and integrates energy marketing, so the next generation workforce can do business better and connect consumers to cleaner energy sources.

ARBO PRODUCTS AND SERVICES

Liquids commerce platform

Oil producers, marketers, midstreamers, and traders use Arbo to research, analyze, share, and track the critical data needed to find the most economical routes-to-market and valuable open arbitrage opportunities.

This cloud and map-based software platform is Arbo’s newest product developed to improve the workflow, collaboration, and dealmaking for the crude oil and liquids products value chain. It is the only platform that includes all tariff data connected to dynamic routing and netback algorithms that are fully customizable and shareable.

With Arbo’s liquids commerce platform, customers can:

Automate time consuming tariff and transportation system research to accelerate identification of open arbitrage opportunities, route-to-market and marketing decisions, and transactions.

Integrate the unique map-based platform as a workflow hub for all critical data integration and analysis required for liquids marketing.

Collaborate by utilizing Arbo’s open architecture to customize the platform with proprietary data and securely share specific routes and rates with team members and counterparties.

Gas asset analytics software (GAAS) platform

Midstream commercial and regulatory teams use the GAAS platform as a system-of-record to forecast costs and schedules, benchmarks assets against competitors, and access financial, contract and rate data to support critical business strategy, regulatory and risk management decisions.

Energy traders and asset managers who make markets and invest in infrastructure or large commodity positions rely on Arbo to sharpen trading and risk models, interpret fundamentals impacting valuations and arbitrage opportunities.

The cloud-based platform transforms millions of unstructured regulatory, financial, and legal documents into structured easily queried analytics inside an intuitive interface for capturing, monitoring, modeling, and dynamically forecasting market moving events.

With Arbo’s GAAS platform, these customers can:

• Sharpen trading signals and valuations to exploit arbitrage opportunities.
• Implement a system-of-record and workflows for access and analyses of critical regulatory filings.
• Access unique contract and rate analytics to expand and improve competitive analysis and business development functions.
• Accurately forecast asset and project costs and schedule milestones to inform capital allocation and strategic decisions.

ArView insights

Energy business decision makers, government regulators, and investors subscribe to ArView Insights for unbiased, data-driven, and actionable points of view on regulatory, litigation, market, and policy issues impacting oil, gas, and renewables transportation and infrastructure.

ArView insights publishes articles twice weekly that help senior leaders visualize data, understand, spot opportunities and risks, and act on inter-connections between markets, governments, and critical energy infrastructure.

ArboIQ

Energy industry and government enterprise customers engage ArboIQ to dive deeper into specialized data and obtain expert analysis to support decisions.

ArboIQ provides focused, single scope advisory services projects delivered by an interdisciplinary team in the practice areas of competitive benchmarking, data visualization and analysis, decision support modeling, and research and risk assessment.

Our primary model is software-as-a-service. We offer cloud-based web-accessible applications with subscription and usage based pricing for individuals and enterprises.

We do not typically work for hourly rates or retainers.
A large percentage of Arbo’s expertise and product offerings are focused on oil and gas, but we also are developing data, applications and expertise on new sources of energy. For example, we acquire and analyze data from multiple sources to track active renewables projects, such as wind and solar, and their in-service-dates.
Our newest liquids commerce platform is available via a “freemium” model, so individual users can access many valuable features for free to save countless hours spent on aggregating and analyzing information and improve their workflow. Additional analytical and customization features are available with a monthly subscription.
The majority of the data acquired, structured, and transformed by Arbo software is publicly available but very difficult to reliably access, parse, store, and query.

Many Arbo analytics are driven by proprietary machine learning models and natural language processing techniques.

Some Arbo software platforms are “open architecture” and allow for input of proprietary data by customers or integration of data from other subscription sources.

Arbo is committed to the confidentiality of any proprietary data uploaded inside its products or obtained via services engagements. The terms and conditions of confidentiality and non disclosure are documented and mutually agreed upon in all service and product license agreements.

CUSTOMER SERVICE

We are available anytime by phone, text or email. You are welcome to call anyone on the team on their mobile phones, which can all be accessed via the main phone line: 202-505-5296.

Our emails are ‘firstname’@goarbo.com. You can also reach us at hello@goarbo.com
We provide customer service to assist users of our software platforms. This can include providing demonstrations either to groups or individuals, answering specific feature or functionality questions, or helping to interpret a data set or other embedded analytic, regulatory filing, etc.

In addition, for enterprise customers, we provide focused, single scope advisory services projects, and on-call access to our subject matter experts.
We always respond within 24 hours—24/7/365.

COMMON QUESTIONS

Arbo differentiates its offering from other energy technology and data and information services companies by:

• providing unique data sets and analytics at scale in reliable, intuitive, cloud-based platforms.
• articulating actionable points-of-view on events and issues mission critical for customers.
• being the only source of critical transportation data in a map-based platform, purpose-built for oil and liquids marketing.
Nope! We provide software and analytics to the energy marketing, transportation and trading industries used for decision analysis, business automation, project development, and regulatory affairs management.

GENERAL INFORMATION

Arbo does not engage in advocacy or any political action activities. Our viewpoints are our own and reflect data analysis and decades of industry expertise. Our company values integrity and candor, and will present analysis and viewpoints sometimes contrary to those of our customers and stakeholders. Arbo believes, to the maximum extent possible, data should drive decision-making and this is a core component of its value proposition.
Providing legal counsel on large energy infrastructure projects ARBO’s founder, Chip, wondered why data didn’t have a bigger influence on his clients’ material decisions.

As a former naval officer biased for action and a son of entrepreneurs, it came naturally to Chip to start Arbo (FKA LawIQ) with the aspiration of using data technology to predict project outcomes.

Entering it its sixth successful year and proud to have over 50 blue chip customers and 20 talented employees, Arbo’s mission to modernize energy commerce and help make cleaner energy available to everyone.
It is widely acknowledged that the energy industry lags behind other major industries in the digital transformation of business processes and practices. In the physical (non-financial) energy markets, commodities move from producers to consumers on top of siloed data access, fragmented workflow, opaque contractual terms and pricing, and incomplete counterparty networks. Existing industry software and data solutions overserve information and underserve integration. These problems are creating inefficiencies at a time where more efficiency is desperately needed to accelerate the transition to new energy sources and infrastructure and retain the next generation workforce.